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Discussion Starter · #1 ·
Hi
We are completely new to this, we have ordered our MX-30 and are going though the process of having a home charger installed.

We have a detached garage and we are been asked if our supply to the garage from the house is a 6mm armoured plated cable. An electrician put a new A type RCD in out fuse box the house, then looked at the cable, he said it was ok. We have a cable coming in and one coming out. If they are not 6mm then do we have a problem. BP Pulse is the charge point been fitted.

Sorry if this is all in simple terminology but I have no electrical knowledge. Any info would be much appreciated. Thanking you.

Many thanks
Jewels.
 

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MX 30 100 year anniversary
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Hi
We are completely new to this, we have ordered our MX-30 and are going though the process of having a home charger installed.

We have a detached garage and we are been asked if our supply to the garage from the house is a 6mm armoured plated cable. An electrician put a new A type RCD in out fuse box the house, then looked at the cable, he said it was ok. We have a cable coming in and one coming out. If they are not 6mm then do we have a problem. BP Pulse is the charge point been fitted.

Sorry if this is all in simple terminology but I have no electrical knowledge. Any info would be much appreciated. Thanking you.

Many thanks
Jewels.
It could be that you are on a loop system. The best thing to do is to check with you DNO. Is the garage attached to the house, I wouldn’t have thought you would have a separate supply to your garage. The electrical installer should have sorted this out first. Be careful because you might lose your grant. Other people might be able to advise you more. By the way to save confusion your cable will be steel wire armoured ( SWA ). Good luck but definitely check with the DNO.
 

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I think that dno means your electricity network operator (as opposed to your domestic energy supplier such as Octopus, Utility energy etc.) Before I got my charger installation going SSE (network supplier in Scotland) determined if my power supply was looped (shared) with another dwelling. This can affect your domestic load capability and therefore the cable size into your main premises. In my case I had a looped supply and I am now waiting on a new feed into my house (as is my neighbour). I assume your garage is connected via the consumer unit in your house (used to be called fusebox) and it is the cable from your house to the garage you are concerned about? If that is the case the cable is your responsibility not your network supplier

SSE were contacted by my charger supply company as part of the installation process to ensure the main supply was up to the standard required. Your supplier should have done the same to ensure the main feed I to the house is ok

The network suppliers reponsibity stops at the main fuse before the meter.

Alan
 

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Discussion Starter · #7 ·
I think that dno means your electricity network operator (as opposed to your domestic energy supplier such as Octopus, Utility energy etc.) Before I got my charger installation going SSE (network supplier in Scotland) determined if my power supply was looped (shared) with another dwelling. This can affect your domestic load capability and therefore the cable size into your main premises. In my case I had a looped supply and I am now waiting on a new feed into my house (as is my neighbour). I assume your garage is connected via the consumer unit in your house (used to be called fusebox) and it is the cable from your house to the garage you are concerned about? If that is the case the cable is your responsibility not your network supplier

SSE were contacted by my charger supply company as part of the installation process to ensure the main supply was up to the standard required. Your supplier should have done the same to ensure the main feed I to the house is ok

The network suppliers reponsibity stops at the main fuse before the meter.

Alan
I think that dno means your electricity network operator (as opposed to your domestic energy supplier such as Octopus, Utility energy etc.) Before I got my charger installation going SSE (network supplier in Scotland) determined if my power supply was looped (shared) with another dwelling. This can affect your domestic load capability and therefore the cable size into your main premises. In my case I had a looped supply and I am now waiting on a new feed into my house (as is my neighbour). I assume your garage is connected via the consumer unit in your house (used to be called fusebox) and it is the cable from your house to the garage you are concerned about? If that is the case the cable is your responsibility not your network supplier

SSE were contacted by my charger supply company as part of the installation process to ensure the main supply was up to the standard required. Your supplier should have done the same to ensure the main feed I to the house is ok

The network suppliers reponsibity stops at the main fuse before the meter.

Alan
I think that dno means your electricity network operator (as opposed to your domestic energy supplier such as Octopus, Utility energy etc.) Before I got my charger installation going SSE (network supplier in Scotland) determined if my power supply was looped (shared) with another dwelling. This can affect your domestic load capability and therefore the cable size into your main premises. In my case I had a looped supply and I am now waiting on a new feed into my house (as is my neighbour). I assume your garage is connected via the consumer unit in your house (used to be called fusebox) and it is the cable from your house to the garage you are concerned about? If that is the case the cable is your responsibility not your network supplier

SSE were contacted by my charger supply company as part of the installation process to ensure the main supply was up to the standard required. Your supplier should have done the same to ensure the main feed I to the house is ok

The network suppliers reponsibity stops at the main fuse before the meter.

Alan
Many thanks, will look into this.
Julie
 

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Discussion Starter · #9 ·
Did you get this sorted?
Hi
The fitter reduced the wattage to 3.5 kw, he said it was not a 6 kw so we expect a long and slow charge, but it charged must faster then we expected, but we have only fond one home charge.
We got the car on the 30/11/21 and have done 408 miles to date, with approx 30 miles range left, but we have only spent 60 pence on charging to date, the reason is we have 6 free to charge pod point in our town, so when we go out we charge the car for free, so although we have the home charger we only used it the once when we got home late one evening and just wanted a top up for the next day.
kind regards
Jewels
 
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