[ASH8]

There appears to be some Mazda owners with Mazda Connect with NNG SD Card for Navigation hearing a Beeping or sound every few minutes through systems speakers.


Sound Applies to MX-30, Mazda 3 (BP) , Mazda CX-30, CX-50, CX-5, CX-9, not certain about new Euro CX-60.

Again AFAIK this intermittent Beep noise issue apples to other Mazda/NNG Markets in EU/UK/AU/NZ/ZA and Asia, South America, etc.

NNG, Mazda Japan, and MNAO in North America are aware of this issue and a countermeasure is in the pipeline to resolve this noise.

It appears it is an issue with NNG SD Card and its software, but also a Firmware update will also be needed for the cars Mazda Connect infotainment.

As this fix requires regulatory approval with many checks and balances it seems that the earliest updated release will be around summer time in North America.

Obviously IF your are NOT hearing any unusual intermittent Beep noise then you should not be concerned, also obviously AFAIK you will see a Firmware update during the life of your car about every 12 months and NNG Map updates via Mazda (NNG)Toolbox App.

I stress your Mazda will not fall apart and everything Navigation related will still work as intended.

As far as rest of the world as soon as Dealers hear anything I or others will let you know.

I suggest you do not flood your Dealer about this new news as many may not have heard of it yet particularly if they have not seen other Mazda owners experiencing this cause.
Your Infotainment will still work as normal.

 

[ASH8]

At this stage for US owners with Gen7 Mazda Connect the CMU (Hardware inside dash) required replacement if you are hearing this BEEP every 1 to 2 minutes.
You MUST complain to your Mazda Dealer while under warranty.

 

[BGon]

Thank you so much! I have had this exact issue. It has been driving me crazy for a couple of months! It is definitely related to the navigation system, even if you never use Mazda's built-in navigation. Some people have suggested removing the SD navigation card; however, if you eject the SD card, things like speed limit and stop sign recognition no longer work, and I really like those features. Until Mazda releases a permanent fix, I turned off the navigation guidance by going to the Home Screen > Navigation > Menu (you need to press down on the big circle button to access the menu) > then toggle Mute Guidance (make sure the box is checked). I know it's not a permanent solution, and it may not work for you if you use Mazda's built-in navigation, but it got rid of the noise for me, and I am happy to just use Apple or Google Maps for my navigation.