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Door rattle noise

42K views 259 replies 31 participants last post by  mkii.px 
#1 ·
I have door rattle noises coming from both front doors (RHD car in Ireland) in my First Edition MX-30. Front right has a tapping noise when travelling on any road that isn't perfectly smooth - ie. most roads! Front left has a louder, but more intermittent, noise. These are really noticeable is an EV as the there is no engine noise to mask it.
Another thread said that was these door noises were common enough and that the dealer fixed them.
Can anyone advise if they have experienced this and if they managed to get it fixed under warranty?
 
#2 ·
Rattles are notoriously difficult to trace. I was convinced that the drivers door was rattling , RHD First Edition, but it turned out to be a plastic cover under the front of the drivers seat. The cover hides a few wires and it is located by a finger inboard and a pop catch outboard. The finger had missed the hole in the steel plate against which it then rattled. Quick fix and the supposed door rattle was gone.
The passenger door rattle turned out to be the heater nozzle in the passenger floor well. It flopped about and contacted part of the steelwork. I just taped a pad to the back of the nozzle and the rattle was gone. The drivers side wiggles about as well but on my car it doesn't contact anything to create a rattle.
 
#3 ·
Thanks for the tips on those rattle/noises and the solves you put in place. I will keep an eye out for them but mine is definitely the doors. When I lower the window the noises stop. It's like there is something loose in the door (a wire or a clip?) And when the window drops down it stops whatever is vibrating making noise.
I was hoping someone else had a similar problem as I asked my dealer and they sent a request to Mazda to see if this is a known issue with the MX-30.
 
#11 ·
Thanks for the tips on those rattle/noises and the solves you put in place. I will keep an eye out for them but mine is definitely the doors. When I lower the window the noises stop. It's like there is something loose in the door (a wire or a clip?) And when the window drops down it stops whatever is vibrating making noise.
I was hoping someone else had a similar problem as I asked my dealer and they sent a request to Mazda to see if this is a known issue with the MX-30.
I have exactly the same symptoms and temporary solution using the window opening/closing.
 
#4 ·
Hi!

The tapping sound was in my case a misaligned door "lockbox" in relation to to the bracket, known by Mazda and fixed under warranty.

I also have some rattling in both front doors that in my case disappears when opening and closing the windows, then it returns when not opening the windows for a few days, I will ask the dealer to look into that is the plan.

Greetings!
Daniel
 
#6 ·
Update.
I dropped the car off at Mazda Stockport on Monday morning at 8:00 am,received a call at 11:30 am car was ready to be picked up.
It appears Mazda is aware of the issue and there is a fix. So far so good I have done 65 miles with no rattles from either the drivers or passenger doors. Fingers crossed it’s all sorted now.
 
#9 ·
Update.
I have stuck a small piece of Velcro at the top corner of the window glass this has cured the rattle now.
I will see how it goes as I am not to keen on the dealer re aligning the window runners again only for the problem to return. Not an ideal fix I know but it worked and the rattle was really getting on my nerves.
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#13 ·
Dealer says they have now added "sound-proofing", i.e. they have not fixed the problem they're just trying to mask the problem. I don't know if this sound-proofing is approved by Mazda - the dealer seems reluctant to involve Mazda. The dealer offered to have a technician ride in the car but of course we know that the rattle can be temporarily fixed. My warranty ends in March.
 
#14 · (Edited)
Hey I picked up my MX-30 early March first edition love it, but recently a couple of weeks ago noticed the same door rattle also so this does seem to be a wide spread issue.

I already had it for back door handle squeak fixed by my garage, but this new noise that is very loud on the passenger side and faintly coming from the drivers side I noticed this when I was heading on a short trip to Galway from Drogheda (Ireland).

Saying that it seems to stop when I put the window down slightly which makes me think this the rattle is coming from the window. I am going to drop my car into a dealer during the week as it should be covered by warranty. I hope they don’t give me the run around.
 
#15 ·
Hey I picked up my MX-30 early March first edition love it, but recently a couple of weeks ago noticed the same door rattle also so this does seem to be a wide spread issue.

I already had it for back door handle squeak fixed by my garage, but this new noise that is very loud now on the passenger side and faintly coming from the drivers side I noticed this when I was heading on a short trip to Galway from Drogheda (Ireland).

saying that it seems to stop when I put the window down slightly which makes me this the rattle is coming from the window. I am going to drop my car into a dealer during the week as it should be covered by warranty. I hop they don’t give me the run around.
My car went in for a 2nd time last week. Dealer added "sound proofing" but I can still hear a noise - this was after previously "tightening everything". On this occasion I had a courtesy car from the dealer - an MX 30 demonstrator and it also had the issue - not a great advert for the model I thought - the dealer was surprised though. I took the opportunity to record the noise on a short trip around town - about 4 miles. So I have this as evidence of what appears to be a design or manufacturing issue. And I agree lowering the window does seem to stop the noise briefly. I have now contacted Mazda UK direct and I'm hoping that the dealer plus the Mazda specialist can get to the heart of what is causing this rather than trying to mask the problem. I'm sure this pay dividends for Mazda to avoid many owners raising this issue.
 
#17 ·
I’m also part of the door rattle club too. Bought in June. Rattles in both doors, can be intermittent and disappears temporarily when you wind the windows down and up. JCT attempted a fix but I don’t believe they did a thing. I had a courtesy MX-30 during the ‘repair’ and it had the same issue (just not as bad). I’m taking it to another dealer, closer to me, for them to take a look. Mazda really need to address this issue now - all cars rattle a little bit but this is ridiculous, it’s audible over very loud music and is clearly latent defect.
 
#19 ·
Hints from the German forum, pretty amazing that this removes the rattle for me and others!
Silicon spray at the marked area then it should be quiet.

As this is a slightly "messy" fix, someone over there has put a small piece of thick tape at a specific spot and
also got rid of the rattle. I'm ready to do the tape-fix anyday too, we will see if that's a good solution.

Good Luck!
/Daniel



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#20 ·
Any updates on this? I have it too in RHD version 4 weeks old. I saw a YouTuber report this problem as being temperature related and known by Mazda. Foam in the doors contracts when cool and rattle starts. Eases off when warm.
Does this make sense to anyone as a possible source?
 
#21 ·
The solution above (using extra thick rubberised tape) certainly dampens the rattling to almost non existent but according to my wife (who has ears like a bat) the underlying issue is still there and she can still hear what she thinks is window rattle. What I don't understand is why when lowering the windows makes it go away the adding padding to the door is a solution and not just a temporary remedy? I have contacted my local Mazda dealer, advised them of the forum issues, and await feedback. The temperature related issue is new one to me but worth bearing in mind.
 
#22 ·
I do agree that Mazda should be able to get a fix for the rattle out.
Meanwhile I now (as far as I can hear) am “rattle free”. I ended up with a solution using
Tennis racket overgrip/tape to pad the empty room under the flap that seems cause the rattle.
Now it is all silent, finger crossed it persists.

Even though it seems bulky on the picture, it doesn’t stand out much in reality.



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#23 ·
My latest update, took the car to my dealer on Monday 22 Nov. Dealer said that Mazda had a fix. This fix stops the window hitting the frame of the door. So far this has improved matters although I can still hear a faint noise but I have to concentrate hard. I will monitor the fix and see if it's stable. It seems to affect the front and back doors and both sides. We did notice that winding the windows down does provide a temporary respite but of course this is not a solution for the back door. Hope you all get a fix from Mazda; I wouldn't try a self-fix as this could affect the warranty. I took delivery in August and the door rattle was evident then, so I don't think it's affected by temperature. It does seem to take time to develop so it's more likely x number of miles before it can be heard.

Good luck!
 
#27 ·
Interesting to hear that there might be a window related fix from Mazda, I have a hard time to see the relation to my rattle as it wen't away after the padding of the area in picture.. but stranger things has happened I guess.
No worries for your warranty if the fix is reversable ofc. obviously do not start to cut, bend or super-glue things here!

Good with heads up anyway! I will get to the dealer and have a chat, also about the two new software updates that would be nice now when it gets colder (charging speed and more) :) .

Daniel
 
#29 ·
I've seen people talking about issues with the charge rate although I don't think I've been affected; I've not seen any details about Mazda confirming that it's a software problem - more details would be nice. Also Mazda are talking about a software fix for the alarm firing for no reason.
 
#30 ·
My mazda dealer has come back to me re rattling from doors/windows or whatever is the root cause.He could not find any tech bulletins regarding this from Mazda. He chased up Mazda uk about this. The mazda uk technical representative has an mx30 with this very problem and is working on a solution and therefore a technical recommendation and associated bulletin to mazda dealerships. I await feedback next week from my dealership. I have also asked them to check for available s/w updates so hopefully I can get both done at the same time. The tech rep is not aware of the rattling being a major issue...this surprises me given the chat on the forum which leads me to believe Mazda don't follow the mx30 forum! Other dealerships might already be applying their own solutions in the meantime.
 
#31 ·
Interesting. This doesn't quite match what my dealer is saying. They say they have implemented a solution provided by Mazda. I will continue to monitor the solution my dealer has provided and the conversation here - and I know the dealer reads this forum. The solution installed on Monday is currently working ok.
 
#33 ·
Door rattle noise yes we have that drivers and passenger side what I found

wind the window down and run your finger where the window goes up on the rubber as you get to the top corner you will find your finger goes in the corner right at the top.

where the window stops at the top the corner piece is quite flexible.
Our cure we cut a piece of Velcro the soft side about inch long by 15mm and slid it right in the top corner where the window closes, we used the sticky type Velcro to do this you can not see it we did this on both doors and so far so good.
it’s not what we are supposed to be doing I agree but main dealer would be to much hassle for me to bother with if I can solve it and hopefullyit will last and no more noise.
I will try and take pictures to help with my case.
 
#37 ·
Hi
purchased them from eBay they are
Mazda MX-30 5D 2020-up front wind deflectors 2pc set TINTED HEKO
£28.21 plus postage total cost £33.85 from seller automotive_jandj

Possibly cheaper on Amazon or from HEKO wind deflectors on line.

I have only pushed them in at the moment without peeling the tape of that holders them in.
will see how they go and if ok will fix them in properly in the summer when the temperature is warmer.
5 minutes to install. I can upload some pictures later in the week if required.
 
#38 ·
Hi
purchased them from eBay they are
Mazda MX-30 5D 2020-up front wind deflectors 2pc set TINTED HEKO
£28.21 plus postage total cost £33.85 from seller automotive_jandj

Possibly cheaper on Amazon or from HEKO wind deflectors on line.

I have only pushed them in at the moment without peeling the tape of that holders them in.
will see how they go and if ok will fix them in properly in the summer when the temperature is warmer.
5 minutes to install. I can upload some pictures later in the week if required.
Many thanks it would be interesting to see how you get on with them.
 
#39 ·
Hi,
Just an update on this issue on my side.

Recently I had the yearly inspection (first year) and I asked the dealer if they could have a look at the doors annoying noise.

They were aware of the issue and confirmed they have fixed it by working on the doors rather than the windows.

For now, the issue seems indeed gone. Let's see if it will make a return after some time as it happened when I originally picked up the car.

Happy to enjoy again a quiet ride!
 
#40 ·
Hi,
Just an update on this issue on my side.

Recently I had the yearly inspection (first year) and I asked the dealer if they could have a look at the doors annoying noise.

They were aware of the issue and confirmed they have fixed it by working on the doors rather than the windows.

For now, the issue seems indeed gone. Let's see if it will make a return after some time as it happened when I originally picked up the car.

Happy to enjoy again a quiet ride!
Hi there did your dealer specifically say what they did and if they are aware of this issue why aren’t Mazda globally having a recall although I know this is not a safety issue
 
#41 ·
I spoke to my dealer today ( Western Mazda Edinburgh) to book the car in for am035 and 036 updates. He says he has received an update from Mazda re rattle and the fix is on the doors not the windows but did not provide specifics. I have it booked in on the 20th Dec. It is not a recall as you say because it is not a safety issue and I think the onus is on us to raise it with the dealers rather than wait. Probably because it is an advisory rather than ssp. I will get more details after my visit.

Alan
 
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