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2020 MX30
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Discussion Starter · #1 · (Edited)
A short video about Gracenote update in MX-30
GRACENOTE UPDATE PROCESS
1. Insert a USB drive into your computer.
2. Download the file: Gracenote_(version)_(region).mcg to the USB drive. https://connect.mazda.com/en/support/...
Please ensure you have at least 1 GB of space remaining and the Gracenote_(version)_(region).mcg file is saved to the top level (root) of file folders on your USB drive.
3. When the download to the USB drive is complete, safely remove the USB drive from your computer and insert it into your vehicle's USB port.
4. Switch Power ON in the car.
5. Select "Settings" on the vehicle’s main display screen.
6. Scroll down and select "System Settings".
7. Select "Gracenote Database Update".
8. The system displays the version of the Music Update currently installed on your system. Select "Update". * The system shows the message: "Do you want to update the Gracenote Database to (version)?" This (version) is the current version of the Music Update installed on Mazda Connect.
9. The update may take several moments. Once completed, the system will display that the update was successful.
10. The USB drive can be safely removed from the vehicle port. You are ready.
https://en.wikipedia.org/wiki/Gracenote
 

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Thanks for this. It may be just me or the USB version required but I just picked up the first USB storage I could find and downloaded the new version and checked it was in the correct storage location etc. and tried it in the car. It did not recognise the USB device. I scratched my head then checked USB storage device version...it was 2.0. I then tried it with a 3.0 version and no problem, Gracenote updated. I may just have been unlucky but it's got me wondering if 3.0 or above is the expected USB version. Anyone any ideas?

Alan
 

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Mazda MX-30, 09-2020
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Could very well be the case that the USB socket in the car is a USB3. Because it sits in a car there are maybe not the normal indicators identifing usb 3.0 like the blue color pin on the port itself, or by markings next to the port like either "SS" (Super Speed) or "3.0

The USB protocol has gone through three major revisions: USB 1, USB 2.0, and USB 3.0/3.1 and the USB 3.0 spec requires it to be fully backwards compatible with USB 2.0 devices.

However, not all USB 3.0 ports or the computers they're connected to will achieve this USB 2.0 backwards compatibility properly.

Normally there should not be a problem at the hardware level. However, there may be a problem with the drivers or the underlying controller for the ports.

In this case it's not easy to identify the drivers installed - This is NOT Windows IT'S Mazda ;)

Steen
 

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Found this in the mazda connect handbook as part of usb1/usb2 use. Maybe it was because the USB 2.0 storage used a Micro sd card which may not be compatible!

 Devices can be used which comply with the USB 2.0/1.1 standard. Even with USB 3.0 standard products, if the device is compatible with USB 2.0, it can be used as a USB 2.0 device.

Alan
 
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