Home charger being fitted
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Hi how long did you have to wait for your home charger to be fitted?
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I got the car on the 14th June and the charger was fitted yesterday. in the meantime I had fitted my own 3 pin RCBO protected external socket for use.
Ouch 9 weeks - how long from doing the online survey?
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Most of the delay was customer service staff not understanding the set up of my consumer unit. Simple stuff but they obviously hadn't had training.
I don't even recall the online survey.
Yeah its a concern of mine right now - I have sent them images of our main consumer unit and also the unit which is in my workshop. My preference is for them to run it off the workshop fuse box but I haven't had a response yet.
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I had to take the front off my unit to show I had 2 spare 32A MCB's on the non RCD side of the box. You are onto a non starter with your workshop unit unless it has 6mm SWA supply to it from the main board. I wanted it from the garage but my circuit in there is too old to take a feed from under current regs.
I Think we might just be in luck with workshop we run some heavy duty machines from it and we have a 6mm Armour Cable running from the main consumer unit to the Workshop - I need to check with our electrician what spaces we have on our workshop board.
Congrats, Stephen - how come BP Pulse fitted it - were they the local New Motion sub-contractors?
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Ah now my MX30 is via motability so maybe that is why??
Hi, it might be worth checking with your electricity supplier to see if they can increase the ampage from 7kWh to 22. My installer did a great job but did not request the increase from the electricity supplier. It reduces the charge time to about 80% in 4 hours.
Good luck.
Interesting. It was taking about 12 hours to charge 80% at 7kwh but only 4 hour when the electricity company increased it to 22kwh. Can anyone explain or has something changed ?
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Clearly there was something wrong with the initial set-up. The Granny Charger will charge 80% in 12 hours! Do the maths with 6.6kW. 80% of 30.5 kWhrs = 24.4kWhrs. Divide by 6.6kW and the answer is 3.7 hours. Add in the losses and you get very close to 4 hours. So now your 22kW supply is providing 6.6kW through the MX charge system. All you needed to do was find out why the 7kW supply via your charger wasn't working correctly.
Thanks Milkfloat. Your reply totally checked out. I made the mistake of believing the electricity company explanation.
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Ordered mine from EO (EO mini 2), lots of questions to answer for the 'remote survey'. Luckily, my setup is pretty straightforward. Installer then ordered the unit which arrived a few days later and then booked in a week later to install. Nice job all around, 15 days from beginning to end, 6 days of that was my delay in replying to things....
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Hi
Sorry an I ask if you have had issues with BP PULSE, we seem to be give. The run around and the customer services is none existent.
How long did it t as kee Ed fiff Ed ttem U.K. fit your home charger?
Many thanks
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Sorry should read how long did it take to fit your home charger been fitted from first contact to installation? Thanks
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Sorry for the late reply!
I waited weeks and had many discussions with the telephone agents about my consumer unit suitability. It was frustrating but not maddening. The contractors doing the installation were excellent.
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