Mazda MX-30 Forum banner
61 - 68 of 68 Posts

·
Registered
Mazda MX30 Advantage Machine Grey 2022
Joined
·
9 Posts
Is there a difference in software versions between the 2020 and the 2022 version of the MX30? Got my 2022 version delivered in September but the installed software version is 11002. Checking automatic update OTA gives no results.
 

·
Registered
Joined
·
2 Posts
Font Gas Electric blue Rectangle Display device



For those interested Mazda updates Firmware or Software for Mazda Connect about 1 to 2 times per year.

While the MX-30 should self Firmware update via OTA (Over The Air) this is not always the case due to MX-30 owner not pairing cars Mazda Connect (CMU Connectivity Master Unit and or TCU Telematics Control Unit) with appropriate and local Phone or Mobile Carrier for many reasons, usually the main reason is the owner does not use the same company that Mazda accepts (usually only the one (1) Phone/data Carrier in and for each Country/Region).

Or you can update manually, this is usually Only done at Mazda Dealer Service dept level.
However if you as the owner of your MX-30 is competent with platform updates on your PC or Phone then in many cases you can perform factory updates in your Mazda.

While I am only talking about updating the cars CMU in this thread there are many other Control Units which can be updated and again many of these can ONLY be done by qualified Mazda Dealer Service Department techs using a specific Mazda approved laptop with installed copywritten Mazda diagnostic program called MDARS (Mazda Diagnostic and Repair Software) via a OBD II Port Mazda VCM II (Bosch made) cabled passthrough unit and laptop PC (MS Windows 64 bit OS ONLY).

The reasons for updates are like any other Software Updates is to fix bugs and or features not working correctly.
To check what is installed in your MX-30 right now is do the following..

CMU Software Version Verification Procedure
1. Turn the ignition switch to ACC mode with the push button start while
depressing the brake pedal, push the power switch to turn
the power ON (READY ON).
2. Select ”Settings” on the Home screen.
3. Select “System Setting”.
4. Select “System Information”.
5. Select “Version Information”.
6. CMU System Software version number should be listed like 11003,
Gracenote is the music title file version and updates with any new firmware.
Can ONLY update system you can Not downgrade to any earlier Versions.

In many cases unfortunately not all Mazda Dealers update your Firmware/Software as part of the normal Service Schedule. They usually only update if directed to do so by MNAO or Owner (you) complains of a particular problem with Infotainment, etc.

So I suggest you check the version running in car now by doing above.

The Current Genuine Mazda Updateable Version for MX-30 is NA02_11036 for North America.
The Current Genuine Mazda Updateable Version for MX-30 is EU02_11028 for Europe and UK, Australia/NZ/Asia/Oceania.
EU10_110** for Europe not yet available. 2022 MY ~


If your MX-30 is Below listed numbers for your Region or Country then yes you can update your cars Infotainment.
If your MX-30 is already On or Above the listed Version number for your Country or Region then obviously you can not update as only above listed file version is available.

Yes I can help you with NA02_11036 or EU02_11028 file Version if you want a downloadable copy to update yourself, please message me only, each file comes with full installation instructions in .Pdf.

DO NOT INSTALL A HIGHER FILE VERSION NUMBER THAT IS NOT MEANT FOR YOUR COUNTRY or REGION!

It is not difficult to install and much much easier than Gen 6 in older Mazda's.
These files will not be publicly made available, however you can message me for an update file if your selling Mazda Dealer does not run the update for you.

As Mazda distribution only offers updates about 1 to 2 times per year in many cases If you have just bought your brand new MX-30 then the Version installed on the production line is always a newer or later version or a higher number than what Service Departments can offer you. On rare occasions you may have bought old model year MX-30 or your Dealer did not update during Pre Delivery Inspection (PDI).

I suggest you check annually to see if any updates are now available, if there is a later version you can if you wish update Connect yourself, again easy .Pdf Instructions are provided with download.

I am here to help you if you want and not to hinder owners or hinder Mazda, I have had many, many years experience with this brand and make of car and always own this brand of car, you will see me around on many Mazda forums usually under same user name and owned by this great forum company. So you can check out the Mazda3Revolution Forum if you wish.
Firmware Updates Mazda 3.

I do not ever and will not ever misrepresent the brand or believe in changing what is done to your car during the cars warranty period, so please do not ask me how to TWEAK Mazda Connect system as I do not ever go there.
Please only Message me for any update links as I will never post them live on this forum and trust you will do the same.
Hello.

I need a software upgrade for my european Mazda MX-30. Current version is 11010. Gracenote database is 1.1.1.02058.

Can you send me a file to [email protected]?

Thanks a lot
 

·
Registered
Joined
·
1 Posts
Font Gas Electric blue Rectangle Display device



For those interested Mazda updates Firmware or Software for Mazda Connect about 1 to 2 times per year.

While the MX-30 should self Firmware update via OTA (Over The Air) this is not always the case due to MX-30 owner not pairing cars Mazda Connect (CMU Connectivity Master Unit and or TCU Telematics Control Unit) with appropriate and local Phone or Mobile Carrier for many reasons, usually the main reason is the owner does not use the same company that Mazda accepts (usually only the one (1) Phone/data Carrier in and for each Country/Region).

Or you can update manually, this is usually Only done at Mazda Dealer Service dept level.
However if you as the owner of your MX-30 is competent with platform updates on your PC or Phone then in many cases you can perform factory updates in your Mazda.

While I am only talking about updating the cars CMU in this thread there are many other Control Units which can be updated and again many of these can ONLY be done by qualified Mazda Dealer Service Department techs using a specific Mazda approved laptop with installed copywritten Mazda diagnostic program called MDARS (Mazda Diagnostic and Repair Software) via a OBD II Port Mazda VCM II (Bosch made) cabled passthrough unit and laptop PC (MS Windows 64 bit OS ONLY).

The reasons for updates are like any other Software Updates is to fix bugs and or features not working correctly.
To check what is installed in your MX-30 right now is do the following..

CMU Software Version Verification Procedure
1. Turn the ignition switch to ACC mode with the push button start while
depressing the brake pedal, push the power switch to turn
the power ON (READY ON).
2. Select ”Settings” on the Home screen.
3. Select “System Setting”.
4. Select “System Information”.
5. Select “Version Information”.
6. CMU System Software version number should be listed like 11003,
Gracenote is the music title file version and updates with any new firmware.
Can ONLY update system you can Not downgrade to any earlier Versions.

In many cases unfortunately not all Mazda Dealers update your Firmware/Software as part of the normal Service Schedule. They usually only update if directed to do so by MNAO or Owner (you) complains of a particular problem with Infotainment, etc.

So I suggest you check the version running in car now by doing above.

The Current Genuine Mazda Updateable Version for MX-30 is NA02_11036 for North America.
The Current Genuine Mazda Updateable Version for MX-30 is EU02_11028 for Europe and UK, Australia/NZ/Asia/Oceania.
EU10_110** for Europe not yet available. 2022 MY ~


If your MX-30 is Below listed numbers for your Region or Country then yes you can update your cars Infotainment.
If your MX-30 is already On or Above the listed Version number for your Country or Region then obviously you can not update as only above listed file version is available.

Yes I can help you with NA02_11036 or EU02_11028 file Version if you want a downloadable copy to update yourself, please message me only, each file comes with full installation instructions in .Pdf.

DO NOT INSTALL A HIGHER FILE VERSION NUMBER THAT IS NOT MEANT FOR YOUR COUNTRY or REGION!

It is not difficult to install and much much easier than Gen 6 in older Mazda's.
These files will not be publicly made available, however you can message me for an update file if your selling Mazda Dealer does not run the update for you.

As Mazda distribution only offers updates about 1 to 2 times per year in many cases If you have just bought your brand new MX-30 then the Version installed on the production line is always a newer or later version or a higher number than what Service Departments can offer you. On rare occasions you may have bought old model year MX-30 or your Dealer did not update during Pre Delivery Inspection (PDI).

I suggest you check annually to see if any updates are now available, if there is a later version you can if you wish update Connect yourself, again easy .Pdf Instructions are provided with download.

I am here to help you if you want and not to hinder owners or hinder Mazda, I have had many, many years experience with this brand and make of car and always own this brand of car, you will see me around on many Mazda forums usually under same user name and owned by this great forum company. So you can check out the Mazda3Revolution Forum if you wish.
Firmware Updates Mazda 3.

I do not ever and will not ever misrepresent the brand or believe in changing what is done to your car during the cars warranty period, so please do not ask me how to TWEAK Mazda Connect system as I do not ever go there.

hello will pm you for software as soon as system allows it! :)
 

·
Registered
Mazda
Joined
·
90 Posts
Discussion Starter · #67 · (Edited)
Is there a difference in software versions between the 2020 and the 2022 version of the MX30? Got my 2022 version delivered in September but the installed software version is 11002. Checking automatic update OTA gives no results.
Sorry for late response,
Yes the 2022 MX-30 has EU10 Version Firmware and as of this message no Firmware are available, it is not the same file as 2020 MX-30.
 

·
Registered
Joined
·
1 Posts
Font Gas Electric blue Rectangle Display device





While the MX-30 should self Firmware update via OTA (Over The Air) this is not always the

Mazda has just released Firmware updates for MX-30 Mazda Connect.
This is the second release for Mazda Connect in Europe/UK/North America.

New is...

EU02 11028 MX-30 For Europe and UK.
NA02 11036 MX-30 For USA and Canada.

If your MX-30 is Below this version numbers I suggest you complain of an issue with Connect to get your Mazda Dealer to update your cars Mazda Connect file, or if you are tech savvy we can supply you with a download link and full instructions on how to, it's very easy.

You must message me as links can not be posted publicly.
Yes they are genuine files and I wish there was not a need to help Mazda owners as unfortunately Mazda Dealers are very poor at updating systems, many techs are still just too old school and reluctant.

Unfortunately Mazda OTA (over the air if equipped) updates are also problematic, but one day Mazda will get on-top of it.

The reasons for updates are like any other Software Updates is to fix bugs and or features not working correctly.
To check what is installed in your MX-30 right now is do the following..

CMU Software Version Verification Procedure
1. Turn the ignition switch to ACC mode with the push button start while
depressing the brake pedal, push the power switch to turn
the power ON (READY ON).
2. Select ”Settings” on the Home screen.
3. Select “System Setting”.
4. Select “System Information”.
5. Select “Version Information”.
6. CMU System Software version number should be listed like 11003,
Gracenote is the music title file version and updates with any new firmware.
Can ONLY update system you can Not downgrade to any earlier Versions.

In many cases unfortunately not all Mazda Dealers update your Firmware/Software as part of the normal Service Schedule. They usually only update if directed to do so by MNAO or Owner (you) complains of a particular problem with Infotainment, etc.

So I suggest you check the version running in car now by doing above.

The Current Genuine Mazda Updateable Version for MX-30 is NA02_11036 for North America.
The Current Genuine Mazda Updateable Version for MX-30 is EU02_11028 for Europe and UK, Australia/NZ/Asia/Oceania.
EU10_110** for Europe not yet available. 2022 MY ~


If your MX-30 is Below listed numbers for your Region or Country then yes you can update your cars Infotainment.
If your MX-30 is already On or Above the listed Version number for your Country or Region then obviously you can not update as only above listed file version is available.

Yes I can help you with NA02_11036 or EU02_11028 file Version if you want a downloadable copy to update yourself, please message me only, each file comes with full installation instructions in .Pdf.

DO NOT INSTALL A HIGHER FILE VERSION NUMBER THAT IS NOT MEANT FOR YOUR COUNTRY or REGION!

It is not difficult to install and much much easier than Gen 6 in older Mazda's.
These files will not be publicly made available, however you can message me for an update file if your selling Mazda Dealer does not run the update for you.

As Mazda distribution only offers updates about 1 to 2 times per year in many cases If you have just bought your brand new MX-30 then the Version installed on the production line is always a newer or later version or a higher number than what Service Departments can offer you. On rare occasions you may have bought old model year MX-30 or your Dealer did not update during Pre Delivery Inspection (PDI).

I suggest you check annually to see if any updates are now available, if there is a later version you can if you wish update Connect yourself, again easy .Pdf Instructions are provided with download.

I am here to help you if you want and not to hinder owners or hinder Mazda, I have had many, many years experience with this brand and make of car and always own this brand of car, you will see me around on many Mazda forums usually under same user name and owned by this great forum company. So you can check out the Mazda3Revolution Forum if you wish.
Firmware Updates Mazda 3.

I do not ever and will not ever misrepresent the brand or believe in changing what is done to your car during the cars warranty period, so please do not ask me how to TWEAK Mazda Connect system as I do not ever go there.

If you want to get your Mazda Dealer to update the firmware of your MX-30s Mazda Connect you MUST complain to them of an issue as 9 times out of 10 your Dealer will not update to latest file as Mazda Japan will only pay your Dealer under Warranty if there is a causal problem.

I suggest you mention to Dealer that your Mazda Connect Screen just freezes and then reboots by itself. This is a known issue on some MX-30s which is fixed with this latest firmware update.
I recently purchased a used 2020 CX-30 and the firmware has not been updated to the latest version. Could you provide me an update package that I can run on my CX-30? I realize this forum is for the MX-30 but I am hoping you may know which package works for the CX-30 or can at least point me in the right direction. Thank you.
 
61 - 68 of 68 Posts
Top