Mazda has just released Firmware updates for MX-30 Mazda Connect.
This is the second release for Mazda Connect in Europe/UK/North America.
EU02 11030 MX-30 For Europe and UK.
*EU10 1xxxx MX-30 For Europe and UK. (OTA Only No Standalone File yet available)
NA02 11036 MX-30 For USA and Canada.
NA10 10004 MX-30 2023~ For USA and Canada is now available.
If your MX-30 is Below this version numbers I suggest you complain of an issue with Connect to get your Mazda Dealer to update your cars Mazda Connect file, or if you are tech savvy we can supply you with a download link and full instructions on how to, it's very easy.
Can I also just add, you do not need to be a computer expert to install these new Mazda Connect updates as they are very easy to do, note you can not install the wrong file as your latest model now prevents you from making mistakes 😉.
Please do not rely on your Mazda Dealer Service Department to run these new updates as so many are not trained and or it is not part of normal servicing schedule, but it should be.
You must message me as links can not be posted publicly.
Yes they are genuine files and I wish there was not a need to help Mazda owners as unfortunately Mazda Dealers are very poor at updating systems, many techs are still just too old school and reluctant.
Unfortunately Mazda OTA (over the air if equipped) updates are also problematic, but one day Mazda will get on-top of it.
The reasons for updates are like any other Software Updates is to fix bugs and or features not working correctly.
To check what is installed in your MX-30 right now is do the following..
CMU Software Version Verification Procedure
1. Turn the ignition switch to ACC mode with the push button start while
depressing the brake pedal, push the power switch to turn
the power ON (READY ON).
2. Select ”Settings” on the Home screen.
3. Select “System Setting”.
4. Select “System Information”.
5. Select “Version Information”.
6. CMU System Software version number should be listed like 11003,
Gracenote is the music title file version and updates with any new firmware.
Can ONLY update system you can Not downgrade to any earlier Versions.
In many cases unfortunately not all Mazda Dealers update your Firmware/Software as part of the normal Service Schedule. They usually only update if directed to do so by MNAO or Owner (you) complains of a particular problem with Infotainment, etc.
So I suggest you check the version running in car now by doing above.
The Current Genuine Mazda Updateable Version for MX-30 is NA02
_11036 for North America.
The Current Genuine Mazda Updateable Version for MX-30 is EU02_11030 for Europe and UK, Australia/NZ/Asia/Oceania.
EU10_110xx for Europe not yet available. 2022 MY ~
NA10_10004 for USA/Canada is now available. 2023 MY ~
* OTA Only at this stage.
If your MX-30 is Below listed numbers for your Region or Country then yes you can update your cars Infotainment.
If your MX-30 is already On or Above
the listed Version number for your Country or Region then obviously you can not update as only above listed file version is available.
Yes I can help you with NA02_11036 or EU02_11030
file Version if you want a downloadable copy to update yourself, please message me only, each file comes with full installation instructions in .Pdf.
DO NOT INSTALL A HIGHER FILE VERSION NUMBER THAT IS NOT MEANT FOR YOUR COUNTRY or REGION!
It is not difficult to install and much much easier than Gen 6 in older Mazda's.
These files will not be publicly made available, however you can message me for an update file if your selling Mazda Dealer does not run the update for you.
As Mazda distribution only offers updates about 1 to 2 times per year in many cases If you have just bought your brand new MX-30 then the Version installed on the production line is always a newer or later version or a higher number than what Service Departments can offer you. On rare occasions you may have bought old model year MX-30 or your Dealer did not update during Pre Delivery Inspection (PDI).
I suggest you check annually to see if any updates are now available, if there is a later version you can if you wish update Connect yourself, again easy .Pdf Instructions are provided with download.
I am here to help you if you want and not to hinder owners or hinder Mazda, I have had many, many years experience with this brand and make of car and always own this brand of car, you will see me around on many Mazda forums usually under same user name and owned by this great forum company. So you can check out the Mazda3Revolution Forum if you wish.
Firmware Updates Mazda 3.
I do not ever and will not ever misrepresent the brand or believe in changing what is done to your car during the cars warranty period, so please do not ask me how to TWEAK Mazda Connect system as I do not ever go there.
If you want to get your Mazda Dealer to update the firmware of your MX-30s Mazda Connect you MUST complain to them of an issue as 9 times out of 10 your Dealer will not update to latest file as Mazda Japan will only pay your Dealer under Warranty if there is a causal problem.
I suggest you mention to Dealer that your Mazda Connect Screen just freezes and then reboots by itself. This is a known issue on some MX-30s which is fixed with this latest firmware update.
ALSO NOTE: Do not rely on your Mazda Dealer to update your Firmware for Connect as most never will unless you complain of a specific issue or fault.