I have had the same message's. I just saved existing data a good few times and they eventually went away. As of today it shows no data on status when I go into the app. Requesting an update by pulling down the dot does populate it in my case. I suspect there is an app issue currently!
I am just waiting for it to sort itself out!!!
Customer service is a 24/48 hour experience at best based on my recent interaction.
Some steps to try (if you have not done so already) if it continues to be a problem with you only.
Check esim strength in car just in case
Remove and reinstall app
Can you try the app on someone else's phone?
Scratch your head and let out a few expletives until customer service gets back to you
Alan
I am just waiting for it to sort itself out!!!
Customer service is a 24/48 hour experience at best based on my recent interaction.
Some steps to try (if you have not done so already) if it continues to be a problem with you only.
Check esim strength in car just in case
Remove and reinstall app
Can you try the app on someone else's phone?
Scratch your head and let out a few expletives until customer service gets back to you
Alan