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Mx-30 dec 2020 luxury polymetal grey
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Discussion Starter · #1 ·
This week my mx-30 got his service 28000km / 2020-2021-2022 They did the official door fix new rubbers, some random stuff and a very very very long software update (1,5 hour).
They said it was a long list of updates.

I experienced some changes but not sure yet:

  • the bubble engine sound is back
  • more range efficiency (feels like 10km extra/after service loading i had 10km extra than weeks before)
  • more torque
  • better airco experience
  • traffic jams in nav (red lined roads)
  • faster loading experience
  • faster acceleration
  • new annoying pitch within lower speedrange

Did anyone else experience the same or something else? Or does anyone knows what the update was about?
 

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MX-30 SE-L Lux
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I noticed the additional range too after my service - the charge before this took me to 119 miles but then I got this range
Speedometer Vehicle Odometer Gauge Automotive design


I think all the update has done is correct a calculation with efficiency. I only had the cold weather aircon patch applied at my service.
 

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Can you share with us the software version your car has now ?
I am mostly interested in having traffic jams in the nav system.
Hello,
Just chiming in here, owners want to be careful in confusing what software updates are being talked about.

To put it simply there are 4 separate software or firmware updates for basically all current Mazda's including the MX-30.
Until Mazda gets their OTA updates sorted most are either Dealer only done or via App for navigation.

1. Mazda Toolbox App (for PC) is for Navigation updates for those who have an SD Card with their car, as an owner it is your responsibility to update Navigation SD Card while still free and still under warranty.

2. Mazda Connect Firmware updates (for your widescreen display in top middle of dash), these have a Number for Version and country/region and are technically only Dealer updated and are supposed to be OTA (if you are lucky to have a TCU), owners in the know can update to a recent available Connect .kwi file themselves for your Model and country and done with a USB Flash Drive into USB slot.

3. TCU (Telematics Control Unit) this is also technically a Dealer only .kwi file and also done with a USB Flash Drive and owners can find an update to this unit which basically interfaces between the MyMazda App and Car and Mazda Servers, again the car and model must have come out of factory with the correct TCU hardware...you can not retro fit a TCU or alter (hack) in anyway as it is VIN (Number) registered via Mazda Servers (Japan).

4. MDARS and this is what the OP above is talking about and is ONLY done via your Mazda Dealer during Dealer Servicing or you have access to correct paid for use of Mazda Portal with MDARS Software and PC and correct PassThrough device like Mazda VCM-II, yes there are cheap Chinese VCM II clones but I am very wary about using these devices as if they fail (and they do) so does your ECU/PCM/BCM at $1500.00 plus. Be-ware if your country have paid for use access not all Dealer functions are available and set up costs are expensive.
MDARS (Mazda Diagnostic and Repair Software) does all the updates for BCM/ECU-PCM/IC etc) and all the other modules that run in your car, yes there are file update numbers but they are not generally publicized or Dealers keep up with what is the latest as all they do is plug in PC, run MDARS in cars OBDII Port and search for updates and run what PC tells them to do.
Some updates are directed by local Distributors via TSBs but generally a good Mazda Dealer should just update and plug in MDARS and let it do the live updates.
 

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Thanks for the explanation ASH8. Sure, I won't risk anything on my car for just a non critical update.
That's said, I know my dealer will not be sensitive to a customer asking for software updates when not servicing it. So, knowing the update numbers could have ease the discussion with the dealer.
 

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Unfortunately it really does not work that way, a Dealer is a private and locally owned business they are not Mazda, and generally Mazda does not pay a Dealer to go fishing on your car to find a fault that may or may not exist.

As an owner you Must complain of an issue, report it as written on the Service RO or Repair Order, then the Dealer investigates.

Never go in an say you want a software update as 9 times out of 10 they will ask why., and will not do it...Unfortunately.
If you report "a" problem then the Dealer is obligated to investigate and fix it or record it.
 

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Mx-30 dec 2020 luxury polymetal grey
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Discussion Starter · #13 ·
Can you share with us the software version your car has now ?
I am mostly interested in having traffic jams in the nav system.
I dont know Yiha, it jus got its regular yearly mazda service and the only thing i report is what i think changed afterwards. Like the door rattle fix (asked for) and a load of updates. My mazda specialist in the Netherlands (genuine-not chinese/foreign/or cheap) said there were lots of original software updates waiting to be done (like i said before). Two changes after a week still stands really out, my range got bigger with at least 16km) and my nav got wiser.
 
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