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second service . WTH?

1823 Views 19 Replies 7 Participants Last post by  hgv
Hi there . I thought that it might be interesting 🤔 to share . 2nd inspection 7.800 km
330 euros? When they told me the amount I asked " what's wrong with my car? . Nothing was.

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Any thoughts? Any ideas ? None ?
Looks pretty normal for 2nd service, if I'm reading the time allocated and services performed correctly, including, inspection, brake fluid replacement, cabin air filter. Only thing that might be considered extra is the charge for M-MDS, but that could be fair.

I wonder how their hourly rate compares to others, that might explain it in part.
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Looks pretty normal for 2nd service, if I'm reading the time allocated and services performed correctly, including, inspection, brake fluid replacement, cabin air filter. Only thing that might be considered extra is the charge for M-MDS, but that could be fair.

I wonder how their hourly rate compares to others, that might explain it in part.
Haha you must be joking 🤣 😂 . 1 hour max . Inspection , filter change , liquid .

Look at the service charge per month . It is half of the benzin/gas/petrol !!!!
This guy just ripped me off!!! 😄

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Well Mazda says dealers should charge 1.2 hours for the 2nd inspection for the MX-30, seems like they did that, maybe slightly more?
Well Mazda says dealers should charge 1.2 hours for the 2nd inspection for the MX-30, seems like they did that, maybe slightly more?

Can you please provide the reference ?

And by the way , having this amount in mind , how much does it cost for the airbag , battery ...etc that was done for mazda germany then ? Just make the proportion .
P
Well Mazda says dealers should charge 1.2 hours for the 2nd inspection for the MX-30, seems like they did that, maybe slightly more?
220 € per hour “? Are we serious? 220*1.2 hours. Is 265 € 265 € is the the amount for work . OMG !
If I'm reading the invoice correctly, the total amount of work you are being billed for is 1.5 hours, total €217,2 so €144,8 per hour without tax, (€173,3 per hour withi tax, total 258,4) like it states in the invoice.

The 1.2 hours figure, is the suggested time for the 2nd service, for which it looks like they put 1.3 hours, you could ask them the reason for that, then there is work not included in the service.

Having said all that, I do agree that it is a bit on the high price.
If I'm reading the invoice correctly, the total amount of work you are being billed for is 1.5 hours, total €217,2 so €144,8 per hour without tax, (€173,3 per hour withi tax, total 258,4) like it states in the invoice.

The 1.2 hours figure, is the suggested time for the 2nd service, for which it looks like they put 1.3 hours, you could ask them the reason for that, then there is work not included in the service.

Having said all that, I do agree that it is a bit on the high price.
The total for work for the service is 265€ . A dealer can break it in as many pieces he likes and call it differently. You r missing the point . I already have answers saying 210 +- € And not 330 €. It is 50% up !
in order to Give me a stamp . actually selling the stamp ! In order to have the guarantee!

I mean , I didn’t ask , I never have thought … what the hell . Doesn’t anybody audit these guys? Gush!
Treat yourself to a Mercedes if you really want to see services charges! You will think the Mazda is almost free!
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Treat yourself to a Mercedes if you really want to see services charges! You will think the Mazda is almost free!
Thank God ! What a relief !!! Thank you 😊. I m good now. 👍

I guess you didn't have the time to look at the table , next to invoice did you ?

It's a mercedes table
The Mercedes headed paper adds £50 to the bill immediately.
I just did my 20 000 km service, payed 300€, so that seems to be the price.
I just did my 20 000 km service, payed 300€, so that seems to be the price.
Really , I already have many messages and you are the exception. Why don’t you post the invoice ? It is absolutely legal. Don’t keep us waiting
My 20000 km service was 74 euros but the brake fluid was not changed. I wonder why brake fluid is changed on 7800km?
My 20000 km service was 74 euros but the brake fluid was not changed. I wonder why brake fluid is changed on 7800km?
I believe according to Mazda maintenance schedule, brake fluid should be changed every 40000km or 2 years, whichever comes first.

Brake fluid is hygroscopic, so it's more about the age rather than the milage.
I believe according to Mazda maintenance schedule, brake fluid should be changed every 40000km or 2 years, whichever comes first.

Brake fluid is hygroscopic, so it's more about the age rather than the milage.
Ach so, erstzulassung 9/2020. That explains it.
Classic main dealer/manufacturer BS. It cries out for a condition monitoring basis. Not time or mileage. Change it when the moisture content rises to 50% of the limit and you will, typically, find that is 5 or 6 years!
My Vauxhall dealer offered 'Fresh Gas' in the air-con system. This is nothing less than fraud and potentially damaging to the environment. In the old days, the R12 refrigerant would be vented to the atmosphere. At least the new scam includes recovery of very expensive refrigerant (I hope).
If the air-con is working fine, how would you know the refrigerant had been replaced?
Same applies to brake fluid, how do you know it has been replaced?
I ve sent a complaint . Guess what. Nothing . Not a single call or response. I guess nobody cares. And you know what ? This dealer gave me to sign an invoice for the work and materials for recall campaigns that had to be performed to my vehicle. Airbag replacement, maintance of the the charging system for the 12 V battery , and some more system updates. probably it took hours longer than my service. I signed. It was smth like ~300 euros for all this work. I asked for a copy. what the hell my signature was on it. The lady refused to give me a copy . I asked for a xerox. They refused . Unbelievable situations.
Itt was writen down in my formal complaint . Guess what . Nothing . Good for mazda!
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